Don't wait for the leak.
Plan ahead.
The smarter way to protect your building's most critical asset. Most façade damage is not sudden it builds gradually through weathering, movement, thermal cycling and the slow failure of seals and fixings. By the time it's visible, repair already costs far more than it needed to. MYCare 's PPM programmes stop that cycle.
more expensive to repair reactively than proactively
workmanship warranty on all repair works
condition report turnaround after every PPM visit
What is Planned Preventative Maintenance?
PPM is a structured, scheduled approach to maintaining your building's façade carrying out regular inspections and targeted works before defects develop into costly failures.
Unlike reactive maintenance which responds to problems after they occur PPM identifies risks early, tracks condition over time and budgets expenditure with confidence.
A PPM programme is tailored to your specific building, façade system and risk profile. It is not a one-size-fits-all schedule it is a living document that evolves with your building's condition.
Everything your façade needs. Nothing it doesn't.
Every PPM programme is scoped to your building but all programmes share the same structured foundation.
Condition Inspection
Systematic visual inspection of all accessible façade elements panels, glazing, seals, fixings, drainage and hardware.
Photographic Record
Every defect and area of concern is photographed and geo-referenced to a façade elevation drawing for accurate tracking.
Defect Classification
All defects are graded by urgency Critical, High, Medium or Low giving you a clear risk-based priority list.
Condition Report
A clear, visual report delivered within 5 working days of each visit. Written for FM teams and asset managers, not just engineers.
Budget Forecasting
Indicative cost ranges for all identified works so you can plan expenditure and avoid financial surprises.
Visit Scheduling
Annual, bi-annual or bespoke frequency scheduled around your building's occupancy and operational requirements.
Remedial Works
Where immediate or priority repairs are required, can carry these out during the visit or as a follow-on instruction.
Single Point of Contact
One dedicated contact manages your programme from scheduling through to report delivery and remedial follow-up.
Simple to start. Built to last.
Getting started with a PPM programme takes one conversation. Here's what happens next.
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You contact with your building details. We discuss your façade type, age, known issues and maintenance history. No obligation just a conversation.
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Our engineers carry out an initial condition survey, establishing the baseline documenting current condition, identifying immediate concerns and informing the PPM scope.
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We propose a tailored programme: visit frequency, scope of inspection, reporting format and indicative annual cost. Clear, transparent and fixed no hidden charges.
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On acceptance, your building is registered in our PPM scheduling system. You receive your first visit date and your dedicated contact details.
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Our engineers carry out scheduled inspections to the agreed scope. A condition report is delivered within 5 working days, with all defects classified and photographed.
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Where works are needed, we provide a fixed-price quotation for your approval. Repairs are carried out by the same team no subcontractors, no handoffs.
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Each year we review the programme with you assessing whether scope or frequency needs adjusting based on the building's evolving condition and your priorities.
The case for proactive care.
A PPM programme delivers five measurable benefits from day one and over the long term.
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01
Reduce Risk of Failure
Catch defects early before they become structural, safety or water ingress emergencies.
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02
Avoid Costly Reactive Repairs
Reactive repairs cost up to 3× more than planned maintenance. PPM keeps costs predictable.
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03
Improve Safety & Compliance
Demonstrate due diligence. Document your building's condition for insurers, regulators and occupiers.
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04
Extend Façade Lifespan
Well-maintained façades last significantly longer. PPM protects your long-term asset value.
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05
Gain Clear Cost Visibility
Budget with confidence. Know what maintenance will cost and plan for it without surprises.
For any building with a façade worth protecting.
If your building has a performance façade and occupants who depend on it, PPM is right for you.
Building Types
- Commercial office buildings curtain wall, unitised or stick systems
- Residential towers and mixed-use developments
- Retail and leisure destinations
- Educational and healthcare estates
- Public buildings and civic infrastructure
- Industrial and logistics facilities with feature façades
- Post-construction defects period new or recently completed buildings
Client Profiles
- Facilities managers and building operations teams
- Property and asset managers
- Building owners and landlords
- Residential management companies and RTM organisations
- Developers from handover through occupancy
- Occupiers responsible for building envelope maintenance
- Insurance and risk managers requiring documented evidence
Not sure if PPM is right for your building? Contact us for an honest, no-obligation assessment. We'll tell you what level of planned maintenance if any your building actually needs.
Get an assessmentClear reporting. Every visit.
After every PPM visit you receive a condition report designed to be read and acted on by FM teams and asset managers, not just filed away.
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Executive Summary
A one-page overview of the visit, overall condition rating and the top three priority actions readable in under two minutes.
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Elevation-by-Elevation Breakdown
Systematic condition notes for each façade elevation, with reference grid coordinates for accurate location of defects.
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Photographic Defect Log
Every defect photographed, captioned and classified. Clear before-and-after records where works were carried out.
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Risk-Graded Defect Schedule
All defects listed with urgency classification (Critical / High / Medium / Low), recommended action and indicative cost range.
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Maintenance Action Plan
A prioritised list of recommended works with indicative timescales ready to use as a procurement brief or board summary.
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Trend Analysis (Year 2+)
From the second year, each report includes condition trend data showing whether your façade is improving, stable or deteriorating.
Frequently asked questions.
Still have a question? We'd rather have the conversation than leave you guessing.
Ask us directlyFor most commercial buildings, we recommend annual or bi-annual inspections. Buildings in exposed locations, with known defect histories or approaching end-of-warranty periods may benefit from more frequent visits. We'll recommend the right frequency during your initial scoping conversation.
Yes. We regularly take on buildings maintained by other contractors or that have had no structured maintenance at all. We carry out a baseline survey, review any existing records and build a programme from where your building actually is today.
PPM programmes run on a rolling annual basis with 14 days' written notice to terminate consistent with our outline Terms & Conditions. There are no long-term lock-ins. We retain clients because of the quality of our service, not contractual obligation.
PPM visits are scheduled, planned inspections. Emergency callouts are handled separately under our corrective maintenance service. However, retained PPM clients receive priority scheduling for urgent and emergency instructions meaning you go to the front of the queue.
Where possible, yes. Continuity of personnel is a genuine advantage of working with . Engineers who know your building's history notice changes a fresh pair of eyes might miss. We actively work to maintain continuity across visits.
Access requirements depend on your building. For most inspections, we work from ground level, internal common areas and existing access equipment (BMU, cradles). Where specialist access is required rope access or drone survey we agree this with you in advance and it is included in the programme scope.